frequently asked questions

Questions? We’ve got answers

all of our rental items are hand delivered locally by rental partners in the areas we serve.

You place your order for the baby gear you’d like and tell us when to deliver + pick it up. We deliver your rental items to your destination — home, airbnb, hotel, or airport! We can even provide set up, when available, of your items + pick up is also included in the delivery fee.

We recommend ordering as soon as you know your rental dates! All rentals are subject to availability. Popular travel dates like summer break and holidays book up quickly.

If you don’t yet have the exact delivery address, like for an Airbnb or VRBO — not a problem! Enter “TBD” to your Delivery Address at checkout and you can provide the exact address to your local Rental Partner once you have it.

1. PICK YOUR GEAR: To make a reservation with us, add the item(s) you would like to rent to the Cart.

2. CHOOSE DELIVERY OR PICK UP: Our Quote Calculator will pop up. Enter the zip code of where you would like your rental gear delivered to and select Save Destination. You can also select “No Delivery / I will pick up” if you’d like to pick up from one of our designated Self Pick Up and Drop off locations instead.

3. SELECT RENTAL DATES: Then enter your desired rental dates. The Start Date (pickup) is the day and time you would like those items delivered. The End date (return) is the day and time you would like those items picked up.

Click Checkout to finish the details of your Reservation. Once finished, you will receive an automatic email confirmation to the email you provided on your Reservation within a few minutes (check your spam folder if you don’t see it). Then, normally within 48 hours of booking, the local Rental Partner who will be taking care of you for the duration of your reservation will reach out to you to confirm your reservation details and they will be your point of contact if you have questions or need assistance.

Full payment is required at the time of booking.

We charge per day versus night or 24 hour period. Every day you have the rental items is a rental day. For example, if your rental period is Monday through Thursday, you have a 4 day rental.

We have a 3 day minimum charge for all rentals, if you need something for only a day or two, please note that you will be charged for 3 days.

Once you place your order, the additional balance for the 3 day minimum charge will be processed manually and we will send you an updated email receipt.

The Start date of your reservation that you select at checkout is the day you’d like your item delivered to your door (home, hotel, Airbnb, VRBO, ect). The time that you select on this day is the START of the 2 hour delivery window in which your item will be delivered on that day. (i.e. Start date and time: July 12th and 3:00pm means your item will be delivered on July 12th between 3-5pm ).

The End date of your reservation that you select at checkout is the day you’d like your item picked up from you (at your home, hotel, Airbnb, VRBO, ect). The time that you select on this day is the START of the 2 hour pick up window in which your item will be picked up on that day. (i.e. End date and time: July 17th and 11:00am means your item will be picked up on July 17th between 11am-1pm).

If you need an item delivered or picked up by a certain time, please select 2 hours prior to this. (i.e. If you need an item delivered by noon, select 10:00am on your Start date for delivery between 10am-12pm).

Additionally, we can provide an ETA text the day of delivery and pick up so you can know approximately what time our driver will be delivering/picking up within the 2 hour delivery/pick up window. You will see a spot at checkout to select “Yes I would like an ETA Text”.

You should have received a confirmation email to your inbox confirming we have received your rental request, along with a Reservation/Order number and order details listed. If you don’t see it in your inbox within a few minutes of ordering, be sure to check your spam/junk folder as it may have accidentally landed in there.

Double check your email receipt to be sure everything looks good — most importantly being your contact email, phone number, and delivery address we will deliver your gear to. If you need to make a change, contact us via email reservations@rents4baby.com and we can assist!

Our local Rental Partner serving you will reach out to you, normally within 48 hours, to introduce themselves, confirm your reservation and order details, and see if you need anything else.

Our local Rental Partner will be delivering + picking up your gear and is your point of contact should you need something during your reservation.

We’d love to help lend our knowledge + expertise! You can contact your local Rental Partner and ask them for additional instructions or a quick demo at the time of delivery.

Find all of our information on delivery on our Where We Deliver To Page (Click Here).

For information on our Self Pick Up + Drop Off options, go to our Self Pick Locations Page (Click Here).

Clean + safe baby gear is our #1 priority. Find out our protocols (Click Here)

Please check our Cancellation + Refund Policy page (Click Here).

Forget something? Realizing you need to cancel an item? Not a problem! Contact your local Rental Partner and we are more than happy to update your Reservation for you.

Please note, we follow our Cancellation + Refund Policy when it comes to removing items from your order.

If you need to extend your Reservation dates after your order has started or add additional days to your order, please reach out to your local Rental Partner and we will add those upon item + pick up availability.

If you need to shorten your Reservation dates, reach out to your local Rental Partner. Please note, we do follow our Cancellation + Refund Policy when it comes to removing a reservation day.

You will receive an updated emailed receipt once your order dates are updated.

We provide the digital link or hard copy instruction manual with every car seat rental with instructions. Due to liability, we do not provide car seat installation under any circumstance. Most local fire stations will install car seats.

You can use the search bar a the top right hand of your browser (on desktop) or under the main drop down menu (on mobile) to search for a specific item, brand, or key word.

Don’t see it listed? Reach out to us! Please chat with us on our website chat line or email us (info@rents4baby) with the item that you are hoping to rent. We love hearing what items our customers want to see. We may be able to add it to your inventory for you.

Rentsbaby and Rents4baby.com is in no way associated by, partnered with, endorsed by, authorized by, or affiliated with any of the brands, names or products listed, sold or rented by Rents4baby.com, which includes but not limited to: HAPPIEST BABY, INC.  Snoo, Smart Sleeper, Harvey Karp, © Thorley Industries LLC, d/b/a 4moms, DockATot, Wildchild Stockholm, Inc. All Trademarks are property of their respective owners.

Yes! Create a Babylist registry. Pick which item you would like to rent with us and copy and paste that link to your “Add Items” of your Babylist registry. Make sure to make a note to your friends/family of how long you would like to rent for. Example: “3 Month Rental of the Snoo bassinet”. Your friends/family can then make a reservation for this item! Please contact us at info@rents4baby.com with any questions.

Customer – Terms of Service

Last Updated: March 1, 2023

THESE TERMS ARE IMPORTANT AND AFFECT YOUR LEGAL RIGHTS. PLEASE CAREFULLY READ THIS CUSTOMER – TERMS OF SERVICE PRIOR TO SIGNING UP AND USING OUR SERVICES. THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE. PLEASE READ THESE TERMS AND THE ARBITRATION PROVISION SO THAT YOU ARE AWARE OF YOUR LEGAL RIGHTS.

Section 1 – Introduction & Consent to Terms

Welcome to Rentsa LLC, a California limited liability company DBA Rents4baby (referred to herein as “Rents4baby”, “we”, “us”, or “our”)’s Customer – Terms of Service (referred to herein as the “Terms”). Rents4baby was created to help families be able to rent luxury baby items while traveling, on vacation, or for other reasons. We host a marketplace where owners (referred to herein as “Rental Partners”) of baby items (referred to herein as “Baby Gear”) rent out their Baby Gear on our Marketplace to families or parents (referred to herein as “Customers”) (Rental Partners and Customers are referred to herein as our “Users”).

If you do not agree to these Terms, we ask that you please not use our online Baby Gear rental marketplace (the “Services”). Signing up or becoming a User of our Platform constitutes acceptance of these Terms.

These Terms apply to all users of our website, www.rents4baby.com (our “Website”). By using our Website or signing up for our Services, you agree to be bound by these Terms.

If you are using our Website or our Services on behalf of an entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf and that such entity agrees to be responsible to us if you or that person violates these Terms.

We reserve the right to modify the contents of these Terms at any time. You agree that it is your responsibility to monitor changes to these Terms. Any modification to these Terms will be notated at the top of these Terms.

Thank you and we look forward to assisting you!

Section 2 – Disclaimer Related to Third-Party Products and Trademarks

Rents4baby is in no way endorsed by, associated with, or sponsored by any of the brands, names, or products listed, sold, or rented on our Website, all of which are owned by their respective owners.

All uses by Rents4baby of third-party trademarks or other branding items is/are solely as a means to describe the types of Baby Gear that can be rented on our Website and not to suggest any sponsorship or endorsement.

Rents4baby does not claim ownership of any third-party trademarks or other branding items listed on our Website.

Section 3 – Our Role Providing Services and Third-Party Disclaimer

Rents4baby owns and operates an online marketplace which is located on our Website (referred to herein as our “Marketplace”). Our Marketplace connects Customers (those looking to rent Baby Gear) with Rental Partners (the owners of the Baby Gear).

While we require that all of our Rental Partners clean, check, maintain, and otherwise ensure that all Baby Gear is/are in excellent working condition, we cannot and do not make any guarantees about the sufficiency of the Baby Gear listed on our Website. Rents4baby is not the owner of any of the Baby Gear listed on our Marketplace. All Baby Gear listed on our Website is/are owned, cleaned, maintained, and delivered by our Rental Partners.

If we find out that the Baby Gear rented by a Rental Partner does not meet our expectations or a Rental Partner does not offer the quality of customer service that we require of our Rental Partners, we will remove a Rental Partner, or their specific Baby Gear, from being listed on our Website.

All of our Rental Partners are solely responsible for their actions of any kind with respect to your rented Baby Gear. This includes delivery and pick-up of your Baby Gear, in addition to all of the terms and obligations found within our Rental Partner – Terms of Service.

BY USING OUR SERVICES OR ORDERING BABY PRODUCT THROUGH OUR WEBSITE, YOU EXPLICITLY AGREE THAT IF YOU HAVE A DISPUTE WITH A RENTAL PARTNER, THIS DISPUTE IS UNIQUE TO THAT PERSON OR ENTITY AND RENTS4BABY IS NOT AND SHALL NEVER BECOME A PARTY TO YOUR DISPUTE, SHOULD ONE OCCUR. YOU HEREBY RELEASE RENTS4BABY AND ITS OWNERS, AGENTS, PARENTS, SUBSIDIARIES, AND AFFILIATED COMPANY FROM ALL DAMAGES, ACTIONS, DEMANDS, LIABILITIES, OR SIMILAR, KNOWN OR UNKNOWN, ARISING OUT OF OR CONNECTED TO YOUR DISPUTE WITH A RENTAL PARTNER AND THE SPECIFIC BABY GEAR RENTED THROUGH OUR WEBSITE.

Section 4 – Eligibility

Access to and use of our Services is not meant to be used by anyone under the age of eighteen (18) and we do not target persons under this age to provide our Services. By using our Services, you represent and warrant that (a) you are at least eighteen (18) years old; (b) have a working smartphone or computer; and (c) you have the full power and authority to enter into these Terms.

To register for our Services, you are required to provide some necessary information including, without limitation, your name, age, contact information, address, payment information, and other personal information required by Rents4baby and necessary to your use of our Services.

By using our Services, you further represent and warrant that (a) all information submitted is true and correct to the best of your knowledge; and (b) if there are any errors or inaccuracies that you submit to us, you will update this information as soon as you discover the inaccuracy.

Your use of our Services involves the use of hardware, software, and access to the internet. These system requirements may change from time to time. You acknowledge and agree that all system or internet requirements for our Services is/are your sole responsibility, and you acknowledge and agree that failure to comply with all hardware, software, and internet requirements will be borne solely by you.

By signing using our Services, you explicitly consent to receive marketing and other communications related to our Services, products, and future product offerings. You are able to terminate this consent in accordance with our Privacy Policy.

Finally, you are solely responsible for maintaining confidentiality of your password and account information and are responsible for all activity that takes place on your account.

Section 5 – How our Services Work and Fulfillment

Our Baby Gear offerings are listed on our Website at the time of purchase.

When you are ready to rent Baby Gear from our Website, simply order the Baby Gear with all pertinent information (such as dates of rental, address/zip code, and all other information required) requested at the time of purchase.

Before submitting an order for Baby Gear, you will be shown an order confirmation screen describing the inclusions of your order, any applicable charges for taxes and shipping, if any. It is your responsibility to ensure that everything looks as desired and that your order is correct. While we may be able to cancel or change your order once it is placed, we cannot guarantee that we will be able to do so. If there is an error on your order or if something needs to be changed, please contact your Rental Partner as quickly as possible.

Please be sure to read through our Cancellation Policy (below) which will also apply to incorrect orders.

Please ensure that you are inputting the correct zip code or address, as our Service are limited by where our Rental Partners rent Baby Gear. We are not responsible if you input the wrong address or zip code

All Baby Gear orders are fulfilled by our Rental Partners per the terms of your order, whether delivery, shipment, or self-pick up.

We may use stock photos with respect to the Baby Gear. Thus, your Baby Gear may differ slightly from what is shown in a picture when ordered. You agree that non-material differences will not alter what was agreed to when you purchased Baby Gear.

Section 6 –Terms of Sale, Payment, and Hold-Over Fee

All prices shown for Baby Gear are shown in U.S. Dollars. We reserve the right to change the type, price, or availability of Baby Gear at any time, provided that if we change the amounts or other charges associated with your Baby Gear, such price changes will be looking forward and will not alter any prior-ordered Baby Gear.

We reserve the right to reject our Services to anyone and for any reason.

When you order Baby Gear on our Website, this does not guarantee the availability of that item as unforeseen or unexpected issues do arise from time-to-time. If a Rental Partner is unable to fulfil your order due to unavailability or other reason, you will be given the option of waiting for availability, changing your order, or cancelling your order altogether. If your Baby Gear order cannot be fulfilled, all monies you have paid will be refunded to the card on file.

If you select delivery, your delivery price includes delivery, set-up by the Rental partner if available, and pick-up of your Baby Gear. If you select shipping, your shipping price includes shipping and return shipping of your Baby Gear.

We may also offer free self-pick-up and drop-off in certain locations.

If you would like to extend or shorten your Baby Gear rental after booking, please contact your Rental Partner. These changes may subject you to our Cancellation Policy. If you extend your Baby Gear rental from a daily rental to a monthly rental (which are typically offered at a lower daily rate), your rental will not be pro-rated to the monthly rental rate and you will still be charged your daily rental rate through the end of your rental period.

When you provide payment information, you represent and warrant that the information you provide is accurate, that you are authorized to use the payment method provided, and that you will notify us of changes to the payment information. We reserve the right to utilize third party payment card updating services to obtain current expiration dates on credit cards and debit cards.

By providing a credit card, you represent and warrant that you authorize us to charge your payment method for all charges you incur for your purchase of Baby Gear. You agree that you are responsible to pay for and will pay for all such charges. Payment for Baby Gear is due up-front. Once you have incurred charges for Baby Gear, you are obligated to pay for all charges incurred.

Please be sure to return your Baby Gear on or before the end of your rental period. If you do not return your Baby Gear on or before the agreed-upon return date, you will be charged a hold-over fee (a “Hold-Over Fee”) equal to one hundred and fifty percent (150%) of your daily rate for your Baby Gear. For example, if your daily rate for your Baby Gear is one hundred dollars ($100.00) per day, you will be charged one hundred and fifty dollars ($150.00) per day over the period after your rental period.

If you have kept your Baby Gear for more than ten (10) days past your agreed-upon return date, we reserve the right to deem your rental uncollectable, and in addition to the Hold-Over Fee, you will be charged the full replacement value of all un-returned Baby Gear. Please ensure to communicate with your Rental Partner if there is a delay in returning your Baby Gear. You can also extend your rental, pending availability in the sole discretion of the Rental Partner.

Failure to pay all monies owed, in full, will cause that all past-due amounts to accrue interest at three percent (3%) per month until paid in full. If you fail to pay any monies due, Rents4baby reserves the right to terminate your access to the Services. Rents4baby reserves the right to transfer your invoice, account, and any past-due payments to a collection agency or attorney. If your invoice, account, and any past-due payments is transferred to a collection agency or attorney, Rents4baby shall be entitled to recover all costs and fees in collecting your past-due balance, including all reasonable attorneys’ fees.

Section 7 – Refund and Cancellation Policy

Our refund and cancellation policy (“Cancellation Policy”) is found on our Website at https://rents4baby.com/cancellation/ and is incorporated herein by reference.

Section 8 – Ownership of Baby Gear, Inspection, and Damage

All Baby Gear listed on our Website is owned by the respective Rental Partner. By renting Baby Gear from our Website, you agree that you are only acquiring a limited right to use the Baby Gear ordered and that no ownership transfer of any kind shall accrue to you arising out of your use of our Services or the underlying Baby Gear.

You are required to inspect all Baby Gear upon delivery or pickup. You agree that you have a duty to inspect all ordered Baby Gear within eight (8) hours of receipt. If you do not notify us of an issue or damage within eight (8) hours of receipt that your Baby Gear is damaged or incorrect, we will assume that the damage or other issue was caused by you, unless you can prove otherwise.

If there is an issue with your Baby Gear, in addition to communicating with the Rental Partner, please be sure to document any and all issues, preferably with photographs and video evidence.

You are solely responsible for all damage caused to the Baby Gear during your rental, outside of reasonable wear and tear. You are expected to return the Baby Gear to the Renal Partner in a similar condition that you received it/them, outside of reasonable wear and tear.

If you damage the Baby Gear you have rented outside of reasonable wear and tear, you will be charged for the damage caused to fix the damage caused, up to the total cost of the replacement value of the Baby Gear.

You agree that Rents4baby or our third-party payment processor shall be permitted to charge your card for all damage or loss caused to the Baby Gear you have rented. Prior to being charged, you will be contacted with information related to the damage or loss to the Baby Gear. We will verify the cost to fix or replace the Baby Gear with the Rental Partner prior to charging your card.

If you believe that you have been wrongly charged for damage you did not cause, you agree that this is a dispute between you and the Rental Partner, and not Rents4baby. Rents4baby relies on the representations, statements, and documents submitted by a Rental Partner and has not made its own independent determination of damage caused. Rents4baby does not mediate disputes. We recommend taking pictures and/or video of the condition of the Baby Gear upon drop-off so that if there is a dispute regarding damage, you have something to back up your claims.

BY USING OUR SERVICES OR ORDERING BABY PRODUCT THROUGH OUR WEBSITE, YOU EXPLICITLY AGREE THAT IF YOU HAVE A DISPUTE WITH A RENTAL PARTNER, THIS DISPUTE IS UNIQUE TO THAT PERSON OR ENTITY AND RENTS4BABY IS NOT AND SHALL NEVER BECOME A PARTY TO YOUR DISPUTE, SHOULD ONE OCCUR. YOU HEREBY RELEASE RENTS4BABY AND ITS OWNERS, AGENTS, PARENTS, SUBSIDIARIES, AND AFFILIATED COMPANY FROM ALL DAMAGES, ACTIONS, DEMANDS, LIABILITIES, OR SIMILAR, KNOWN OR UNKNOWN, ARISING OUT OF OR CONNECTED TO YOUR DISPUTE WITH A RENTAL PARTNER AND THE SPECIFIC BABY GEAR RENTED THROUGH OUR WEBSITE.

Section 9 – Use and Misuse of Baby Gear

The rented Baby Gear may come with special instructions, which can either be found on any document(s) provided to you by the Rental Partner or on the Website of the company that manufactured the specific Baby Gear you are renting. Customer is solely responsible for reading and following the instructions as detailed by the company that manufactured the specific Baby Gear you are renting.

Customer is solely responsible for following the instructions with respect to installation, use, and maintenance of the Baby Gear. Customer is solely responsible for all use or misuse of the Baby Gear.

In the event of an injury, damage, or otherwise, Customer agrees to accept full responsibility for the injury or damage and shall not hold Rents4baby liable for any claims, actions, losses, damages, or similar arising from Customer’s use or misuse of the Baby Gear. In no event will Rents4baby, its owners, employees, or agents be held liable for any damage, loss, or injury (including death) caused by or arising out of the use of the Baby Gear, or the failure of the Baby Gear to function as intended.

Customer assumes any and all risks, both known and unknown, related to use of the Baby Gear, and enters into these Terms with full knowledge that there is risk using equipment with babies or small children. Use of Baby Gear is at your own risk and without representations or guaranteed by Rents4baby.

BY RENTING BABY GEAR ON OUR WEBSITE, YOU HEREBY EXPLICITLY UNDERSTAND AND AGREE THAT IF YOU OR CHILD ARE INJURED WHILE USING THE BABY GEAR, THIS DISPUTE SHALL IN NO WAY INVOLVE RENTS4BABY WHO IS A PROVIDER OF THE MARKETPLACE AND DOES NOT REPRESENT OR WARRANT ANYTHING WITH RESPECT TO THE BABY GEAR WHICH IS MANUFACTURED BY A THIRD-PARTY, OWNED BY A THIRD-PARTY, AND MAINTAINED BY A THIRD-PARTY. YOU HEREBY RELEASE RENTS4BABY AND ITS OWNERS, AGENTS, PARENTS, SUBSIDIARIES, EMPLOYEES, AND AGENTS FROM ALL DAMAGES, ACTIONS, DEMANDS, LIABILITIES, OR SIMILAR, KNOWN OR UNKNOWN, ARISING OUT OF OR CONNECTED TO YOUR USE AND OR RENTAL OF BABY GEAR.

Section 10 – Rents4baby Intellectual Property.

The contents of our Website are protected by United States and international copyright laws. The contents of our Website are owned exclusively by Rents4baby or licensed to us. You may not, and may not cause or encourage others to, reproduce, distribute, display, sell, transfer, assign, license or use for commercial purposes any copyrighted material on our Website (the “Intellectual Property”) without our prior written consent. All rights not expressly granted in these Terms are reserved to Rents4baby.

Rents4baby and its name, logos, slogans, or otherwise are trademarks or service marks (“Marks”) of Rents4baby. All rights in these Marks are reserved by Rents4baby. You may not use any Rents4baby-provided Marks or other logos or graphics, without our prior written consent.

We grant you a limited, revocable, non-transferable and non-exclusive license to access and make personal use of our Website and Platform. This limited license does not include the right to: (a) republish, redistribute, transmit, sell, license or download the Website or any and/or all content except as is necessary to view and/or use our Website; (b) make any use of the Website or any and/or all content other than uses consistent with the Services or exploring the Services; (c) modify, reverse engineer or create any derivative works based upon either the Website or any and/or content; (d) collect account information for the benefit of yourself or another party; or (e) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

Any unauthorized use by you of the Website automatically terminates this license without prejudice to any other remedy provided by applicable law or these Terms.

Section 11 – Your Content

If you send submissions of any kind, with or without a request from us, including ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise (“Submissions”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Submissions that you forward to us. This does not include any confidential or personal information that you send to us (ex – when signing up for our Services).

We are and shall be under no obligation (1) to maintain any Submissions in confidence; (2) to pay compensation to you for any Submissions; or (3) to respond to any Submissions. By you submitting Submissions to us, you hereby transfer and assign any claim to any rights that you may have had in those Submissions and do so with full acknowledgment of the same.

You agree that your Submissions will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. We take no responsibility and assume no liability for any Submissions submitted by you.

Section 12 – Third Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. Rents4baby has no control over, and assumes no responsibility for, the content, privacy policies, or business practices of any third-party companies or persons. We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

You understand that Rents4baby may use licensed materials or content on our Website and that there is no agency relationship between Rents4baby and any of these third-party persons or entities, all of whom are separate from Rents4baby.

By using our Website, you expressly waive Rents4baby, our employees, agents, owners, and principals from all liability arising from your use of any content, plans, or services provided by third-parties.

YOU AGREE THAT RENTS4BABY WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY CONTENT OF ANY KIND OR FOR ANY HARM RELATED THERETO, OR FOR ANY DAMAGES OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE CONTENT OF ALL CONTENT PROVIDED BY A THIRD-PARTY.

Section 13 – Community Guidelines

You are prohibited from using our Website or Services:

  • for any unlawful purpose;
  • to solicit others to perform or participate in any unlawful acts;
  • to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; or
  • for any obscene or immoral purpose.

We reserve the right to terminate your use of our Website or Services for violating any of these community guidelines.

Section 14 – Copyright Infringement

If you believe that your copyright has been infringed by Rents4baby, please immediately send us a notice to info@rents4baby.com with the following information:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
  4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

We respond to notices of copyright infringement immediately and take any such allegations seriously. The reported content will be taken down within seventy-two (72) hours of written notice. We do not mediate disputes. However, if content that is alleged to be infringing, in our opinion, has no merit, the content will be placed back on our Website.

Rents4baby prohibits any infringement of intellectual property rights by any user of the Services.

Section 15 – Term & Errors

These Terms will remain active and in full force and effect so long as they are posted on our Website.

Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, at any time.

Section 16 – Disclaimer

OUR website AND SERVICES are provided ‘as is’ and, to the extent permitted by applicable law, Rents4baby and its OWNERS, directors, officers, employees, agents, representatives, licensors, third party providers and affiliates, exclude all representations or warranties of any kind, express or implied including, but not limited to, implied warranties of merchantability, satisfactory quality, and fitness for a particular purpose.

We expressly disclaim any liability for loss or damage sustained by you as a result of USING our services.

WE DO NOT AND CANNOT GUARANTEE PERFECT AVAILABILITY OF OUR WEBSITE WHICH MAY BE DOWN FROM TIME TO TIME DO TO BUGS, ERRORS, OR FIXING ISSUES. WE ALSO DO NOT AND CANNOT GUARANTEE THAT EVERythING ON OUR WEBSITE IS ACcRUATE OR UP TO DATE. WE ENDEAVOR TO PROVIDE YOU WITH THE MOST UP-TO-DATE INFORMATION WITH RESPECT TO PRODUCTS, PRICING, OR OTHERWISE, BUT CANNOT GUARANTEE THAT ALL INFORMATION ON OUR WEBSITE IS ACCURATE.

Section 17 – Limitation of Liability

WE SHALL NOT BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL WE BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED THE TOTAL AMOUNT RENTS4BABY RECEIVED IN CONNECTION WITH YOUR SERVICES.

YOU AGREE THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, THE USE OF OUR WEBSITE, OUR SERVICES, OR THESE TERMS MAY BE BROUGHT MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU ARE DISSATISFIED WITH OUR SERVICES, YOU ARE NOT REQUIRED TO CONTINUE TO USE OUR SERVICES. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.

Section 18– Indemnification

You agree to defend, indemnify and hold Rents4baby, its agents, employees, directors, officers, owners, etc. harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any claim, action, or demand arising from (i) your use or misuse of Baby Gear; (ii) your breach of these Terms; or (iii) breach of applicable law.

Section 19 – General Provisions

Entire Agreement. These Terms contains the entire agreement between you and Rents4baby except for any Baby Gear-specific information found on our Website.

Waiver. The failure by Rents4baby to enforce any provision of these Terms shall not be construed as a waiver or limitation of our right to subsequently enforce and compel strict compliance with every provision of this Agreement.

Assignment. You may not assign, pledge, delegate, or otherwise transfer any of your rights or obligations under this Agreement without Rents4baby prior written consent.

Relationship. Nothing in these Terms shall create, or is intended to create an agency, employment, franchise, joint venture, or partnership relationship between you and Rents4baby.

Applicable Law/Dispute Resolution. This Agreement shall be governed by the laws of the State of California. Any dispute arising from this Agreement shall be subject to binding arbitration in Sacramento, California. The prevailing Party in any dispute shall be entitled to recover its/his/her reasonable attorney’s fees and costs. The governing rules shall be the rules, then-implemented, by the American Arbitration Association commercial division. Rents4baby and you agree that any such final decisions may be presented to a court of competent jurisdiction for purposes of being confirmed as a judgment enforceable under the law in which that party is domiciled or where their headquarters are located. Should either party forego arbitration, that party shall be barred from recovering their attorneys’ fees or costs.

Class Action Waiver. To the extent permitted by applicable law, you and Rents4baby agree that any dispute arising out of these Terms or the Services provided by Rents4baby is personal to you and Rents4baby and that any disputes, if any, will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of similar proceeding.

Severability. If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If an arbitrator or panel of arbitrators finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Updates. We recommend that you check the Terms periodically for updates.

Section 20 – Questions

If you have any questions or comments regarding these Terms, please feel free to contact us by email at info@rents4baby.com.