frequently asked questions
Questions? We’ve got answers
how does it work?
all of our rental items are hand delivered locally by rental partners in the areas we serve.
You place your order for the baby gear you’d like and tell us when to deliver + pick it up. We deliver your rental items to your destination — home, airbnb, hotel, or airport! We can even provide set up, when available, of your items + pick up is also included in the delivery fee.
how far in advance should I book?
We recommend ordering as soon as you know your rental dates! All rentals are subject to availability. Popular travel dates like summer break and holidays book up quickly.
If you don’t yet have the exact delivery address, like for an Airbnb or VRBO — not a problem! Enter “TBD” to your Delivery Address at checkout and you can provide the exact address to your local Rental Partner once you have it.
how do i place an order?
1. PICK YOUR GEAR: To make a reservation with us, add the item(s) you would like to rent to the Cart.
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2. CHOOSE DELIVERY OR PICK UP: Our Quote Calculator will pop up. Enter the zip code of where you would like your rental gear delivered to and select Save Destination. You can also select “No Delivery / I will pick up” if you’d like to pick up from one of our designated Self Pick Up and Drop off locations instead.

3. SELECT RENTAL DATES: Then enter your desired rental dates. The Start Date (pickup) is the day and time you would like those items delivered. The End date (return) is the day and time you would like those items picked up.


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Click Checkout to finish the details of your Reservation. Once finished, you will receive an automatic email confirmation to the email you provided on your Reservation within a few minutes (check your spam folder if you don’t see it). Then, within 48 hours after accepting your reservation, the local Rental Partner who will be taking care of you for the duration of your reservation will reach out to you to confirm your reservation details and they will be your point of contact if you have questions or need assistance.


when do i pay?
Full payment is required at the time of booking.
How is my rental period charged?
We charge per day versus night or 24 hour period. Every day you have the rental items is a rental day. For example, if your rental period is Monday through Thursday, you have a 4 day rental.
is there a minimum amount of time I can rent gear for?
We have a 3 day minimum charge for all rentals, if you need something for only a day or two, please note that you will be charged for 3 days.
Once you place your order, the additional balance for the 3 day minimum charge will be processed manually and we will send you an updated email receipt.
what is the start date/time and the end date/time of my reservation?
The Start date of your reservation that you select at checkout is the day you’d like your item delivered to your door (home, hotel, Airbnb, VRBO, ect). The time that you select on this day is the START of the 2 hour delivery window in which your item will be delivered on that day. (i.e. Start date and time: July 12th and 3:00pm means your item will be delivered on July 12th between 3-5pm ).
The End date of your reservation that you select at checkout is the day you’d like your item picked up from you (at your home, hotel, Airbnb, VRBO, ect). The time that you select on this day is the START of the 2 hour pick up window in which your item will be picked up on that day. (i.e. End date and time: July 17th and 11:00am means your item will be picked up on July 17th between 11am-1pm).
If you need an item delivered or picked up by a certain time, please select 2 hours prior to this. (i.e. If you need an item delivered by noon, select 10:00am on your Start date for delivery between 10am-12pm).
Additionally, we can provide an ETA text the day of delivery and pick up so you can know approximately what time our driver will be delivering/picking up within the 2 hour delivery/pick up window. You will see a spot at checkout to select “Yes I would like an ETA Text”.
I've placed my order, what happens next?
You should have received a confirmation email to your inbox confirming we have received your rental request, along with a Reservation/Order number and order details listed. If you don’t see it in your inbox within a few minutes of ordering, be sure to check your spam/junk folder as it may have accidentally landed in there.
Double check your email receipt to be sure everything looks good — most importantly being your contact email, phone number, and delivery address we will deliver your gear to. If you need to make a change, contact us via email reservations@rents4baby.com and we can assist!
Our local Rental Partner serving you will reach out to you, within 48 hours after accepting your reservation, to introduce themselves, confirm your reservation and order details, and see if you need anything else.
Our local Rental Partner will be delivering + picking up your gear and is your point of contact should you need something during your reservation.
what if i don't know how to use an item?
We’d love to help lend our knowledge + expertise! You can contact your local Rental Partner and ask them for additional instructions or a quick demo at the time of delivery.
Delivery + Pick Up Information
Find all of our information on delivery on our Where We Deliver To Page (Click Here).
For information on our Self Pick Up + Drop Off options, go to our Self Pick Locations Page (Click Here).
safety + cleaning protocol
Clean + safe baby gear is our #1 priority. Find out our protocols (Click Here)
Cancellation + Refund Policy
Please check our Cancellation + Refund Policy page (Click Here).
Need to Add or Remove items?
Forget something? Realizing you need to cancel an item? Not a problem! Contact your local Rental Partner and we are more than happy to update your Reservation for you.
Please note, we follow our Cancellation + Refund Policy when it comes to removing items from your order.
need to add or remove rental days?
If you need to extend your Reservation dates after your order has started or add additional days to your order, please reach out to your local Rental Partner and we will add those upon item + pick up availability.
If you need to shorten your Reservation dates, reach out to your local Rental Partner. Please note, we do follow our Cancellation + Refund Policy when it comes to removing a reservation day.
You will receive an updated emailed receipt once your order dates are updated.
do you install car seats?
We provide a digital or printed instruction manual with every car seat rental. As a company policy, we do not install car seats. For installation help, contact a certified Child Passenger Safety Technician and confirm appointment availability before your trip.
i'm looking for a particular item
You can use the search bar at the top right hand of your browser (on desktop) or under the main drop down menu (on mobile) to search for a specific item, brand, or key word.
Don’t see it listed? Reach out to us! Please chat with us on our website chat line or email us (info@rents4baby.com) with the item that you are hoping to rent. We love hearing what items our customers want to see. We may be able to add it to our inventory for you.
is rents4baby affiliated to the product I want to rent?
Rentsbaby and Rents4baby.com is in no way associated by, partnered with, endorsed by, authorized by, or affiliated with any of the brands, names or products listed, sold or rented by Rents4baby.com, which includes but not limited to: HAPPIEST BABY, INC. Snoo, Smart Sleeper, Harvey Karp, © Thorley Industries LLC, d/b/a 4moms, DockATot, Wildchild Stockholm, Inc. All Trademarks are property of their respective owners.


can I add rents4baby to my baby registry?
Yes! Create a Babylist registry. Pick which item you would like to rent with us and copy and paste that link to your “Add Items” of your Babylist registry. Make sure to make a note to your friends/family of how long you would like to rent for. Example: “SNOO bassinet rental for my selected dates”. Your friends/family can then make a reservation for this item! Please contact us at info@rents4baby.com with any questions.


Terms & Conditions
Customer – Terms of Service
Last Updated: September 23, 2026
THESE TERMS ARE IMPORTANT AND AFFECT YOUR LEGAL RIGHTS.
PLEASE CAREFULLY READ THIS CUSTOMER – TERMS OF SERVICE PRIOR TO SIGNING UP AND
USING OUR SERVICES. THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE.
PLEASE READ THESE TERMS AND THE ARBITRATION PROVISION SO THAT YOU ARE AWARE OF
YOUR LEGAL RIGHTS.
Section 1 – Introduction & Consent to Terms
Welcome to Rentsa LLC, a California limited liability
company DBA Rents4baby (referred to herein as “Rents4baby”, “we”, “us”, or
“our”)’s Customer – Terms of Service (referred to herein as the “Terms”).
Rents4baby was created to help families be able to rent luxury baby items while
traveling, on vacation, or for other reasons. We host a marketplace where
owners (referred to herein as “Rental Partners”) of baby items (referred to
herein as “Baby Gear”) rent out their Baby Gear on our Marketplace to families or
parents (referred to herein as “Customers”) (Rental Partners and Customers are
referred to herein as our “Users”).
If you do not agree to these Terms, we ask that you
please not use our online Baby Gear rental marketplace (the “Services”).
Signing up or becoming a User of our Platform constitutes acceptance of these
Terms.
These Terms apply to all users of our website, www.rents4baby.com (our “Website”). By
using our Website or signing up for our Services, you agree to be bound by
these Terms.
If you are using our Website or our Services on behalf of an
entity, you represent and warrant that you are authorized to accept these Terms
on such entity’s behalf and that such entity agrees to be responsible to us if
you or that person violates these Terms.
We reserve the right to modify the contents of these Terms
at any time. You agree that it is your responsibility to monitor changes to
these Terms. Any modification to these Terms will be notated at the top of
these Terms.
Thank you and we look forward to assisting you!
Section 2 – Disclaimer Related to Third-Party Products
and Trademarks
Rents4baby is in no way endorsed by, associated with, or
sponsored by any of the brands, names, or products listed, sold, or rented on
our Website, all of which are owned by their respective owners.
All uses by Rents4baby of third-party trademarks or other
branding items is/are solely as a means to describe the types of Baby Gear that
can be rented on our Website and not to suggest any sponsorship or endorsement.
Rents4baby does not claim ownership of any third-party
trademarks or other branding items listed on our Website.
Section 3 – Our Role Providing Services and Third-Party
Disclaimer
Rents4baby owns and operates an online marketplace which is
located on our Website (referred to herein as our “Marketplace”). Our
Marketplace connects Customers (those looking to rent Baby Gear) with Rental
Partners (the owners of the Baby Gear).
While we require that all of our Rental Partners clean,
check, maintain, and otherwise ensure that all Baby Gear is/are in excellent
working condition, we cannot and do not make any guarantees about the
sufficiency of the Baby Gear listed on our Website. Rents4baby is not the owner
of any of the Baby Gear listed on our Marketplace. All Baby Gear listed on our
Website is/are owned, cleaned, maintained, and delivered by our Rental
Partners.
If we find out that the Baby Gear rented by a Rental Partner
does not meet our expectations or a Rental Partner does not offer the quality
of customer service that we require of our Rental Partners, we will remove a
Rental Partner, or their specific Baby Gear, from being listed on our Website.
All of our Rental Partners are solely responsible for their
actions of any kind with respect to your rented Baby Gear. This includes
delivery and pick-up of your Baby Gear, in addition to all of the terms and
obligations found within our Rental Partner – Terms of Service.
BY USING OUR SERVICES OR ORDERING BABY PRODUCT THROUGH OUR
WEBSITE, YOU EXPLICITLY AGREE THAT IF YOU HAVE A DISPUTE WITH A RENTAL PARTNER,
THIS DISPUTE IS UNIQUE TO THAT PERSON OR ENTITY AND RENTS4BABY IS NOT AND SHALL
NEVER BECOME A PARTY TO YOUR DISPUTE, SHOULD ONE OCCUR. YOU HEREBY RELEASE
RENTS4BABY AND ITS OWNERS, AGENTS, PARENTS, SUBSIDIARIES, AND AFFILIATED
COMPANY FROM ALL DAMAGES, ACTIONS, DEMANDS, LIABILITIES, OR SIMILAR, KNOWN OR
UNKNOWN, ARISING OUT OF OR CONNECTED TO YOUR DISPUTE WITH A RENTAL PARTNER AND
THE SPECIFIC BABY GEAR RENTED THROUGH OUR WEBSITE.
Section 4 – Eligibility
Access to and use of our Services is not meant to be used by
anyone under the age of eighteen (18) and we do not target persons under this
age to provide our Services. By using our Services, you represent and warrant
that (a) you are at least eighteen (18) years old; (b) have a working
smartphone or computer; and (c) you have the full power and authority to enter
into these Terms.
To register for our Services, you are required to provide
some necessary information including, without limitation, your name, age,
contact information, address, payment information, and other personal
information required by Rents4baby and necessary to your use of our Services.
By using our Services, you further represent and warrant
that (a) all information submitted is true and correct to the best of your
knowledge; and (b) if there are any errors or inaccuracies that you submit to
us, you will update this information as soon as you discover the inaccuracy.
Your use of our Services involves the use of hardware,
software, and access to the internet. These system requirements may change from
time to time. You acknowledge and agree that all system or internet
requirements for our Services is/are your sole responsibility, and you
acknowledge and agree that failure to comply with all hardware, software, and
internet requirements will be borne solely by you.
By signing using our Services, you explicitly consent to
receive marketing and other communications related to our Services, products,
and future product offerings. You are able to terminate this consent in
accordance with our Privacy Policy.
Finally, you are solely responsible for maintaining
confidentiality of your password and account information and are responsible
for all activity that takes place on your account.
Section 5 – How our Services Work and Fulfillment
Our Baby Gear offerings are listed on our Website at the
time of purchase.
When you are ready to rent Baby Gear from our Website,
simply order the Baby Gear with all pertinent information (such as dates of
rental, address/zip code, and all other information required) requested at the
time of purchase.
Before submitting an order for Baby Gear, you will be shown
an order confirmation screen describing the inclusions of your order, any
applicable charges for taxes and shipping, if any. It is your responsibility to
ensure that everything looks as desired and that your order is correct. While
we may be able to cancel or change your order once it is placed, we cannot
guarantee that we will be able to do so. If there is an error on your order or
if something needs to be changed, please contact your Rental Partner as quickly
as possible.
Please be sure to read through our Cancellation Policy
(below) which will also apply to incorrect orders.
Please ensure that you are inputting the correct zip code or
address, as our Service are limited by where our Rental Partners rent Baby
Gear. We are not responsible if you input the wrong address or zip code
All Baby Gear orders are fulfilled by our Rental Partners
per the terms of your order, whether delivery, shipment, or self-pick up.
We may use stock photos with respect to the Baby Gear. Thus,
your Baby Gear may differ slightly from what is shown in a picture when
ordered. You agree that non-material differences will not alter what was agreed
to when you purchased Baby Gear.
Section 6 –Terms of Sale, Payment, and Hold-Over Fee
All prices shown for Baby Gear are shown in U.S. Dollars. We
reserve the right to change the type, price, or availability of Baby Gear at
any time, provided that if we change the amounts or other charges associated
with your Baby Gear, such price changes will be looking forward and will not
alter any prior-ordered Baby Gear.
We reserve the right to reject our Services to anyone and
for any reason.
When you order Baby Gear on our Website, this does not
guarantee the availability of that item as unforeseen or unexpected issues do
arise from time-to-time. If a Rental Partner is unable to fulfil your order due
to unavailability or other reason, you will be given the option of waiting for
availability, changing your order, or cancelling your order altogether. If your
Baby Gear order cannot be fulfilled, all monies you have paid will be refunded
to the card on file.
If you select delivery, your delivery price includes
delivery, set-up by the Rental partner if available, and pick-up of your Baby
Gear. If you select shipping, your shipping price includes shipping and return
shipping of your Baby Gear.
We may also offer free self-pick-up and drop-off in certain
locations.
If you would like to extend or shorten your Baby Gear rental
after booking, please contact your Rental Partner. These changes may subject
you to our Cancellation Policy. If you extend your Baby Gear rental from a
daily rental to a monthly rental (which are typically offered at a lower daily
rate), your rental will not be pro-rated to the monthly rental rate and you
will still be charged your daily rental rate through the end of your rental
period.
When you provide payment information, you represent and
warrant that the information you provide is accurate, that you are authorized
to use the payment method provided, and that you will notify us of changes to
the payment information. We reserve the right to utilize third party payment
card updating services to obtain current expiration dates on credit cards and
debit cards.
By providing a credit card, you represent and warrant that
you authorize us to charge your payment method for all charges you incur for
your purchase of Baby Gear. You agree that you are responsible to pay for and
will pay for all such charges. Payment for Baby Gear is due up-front. Once you
have incurred charges for Baby Gear, you are obligated to pay for all charges
incurred.
Please be sure to return your Baby Gear on or before the end
of your rental period. If you do not return your Baby Gear on or before the
agreed-upon return date, you will be charged a hold-over fee (a “Hold-Over
Fee”) equal to one hundred and fifty percent (150%) of your daily rate for your
Baby Gear. For example, if your daily rate for your Baby Gear is one hundred
dollars ($100.00) per day, you will be charged one hundred and fifty dollars
($150.00) per day over the period after your rental period.
If you have kept your Baby Gear for more than ten (10) days
past your agreed-upon return date, we reserve the right to deem your rental
uncollectable, and in addition to the Hold-Over Fee, you will be charged the
full replacement value of all un-returned Baby Gear. Please ensure to
communicate with your Rental Partner if there is a delay in returning your Baby
Gear. You can also extend your rental, pending availability in the sole
discretion of the Rental Partner.
Failure to pay all monies owed, in full, will cause that all
past-due amounts to accrue interest at three percent (3%) per month until paid
in full. If you fail to pay any monies due, Rents4baby reserves the right to
terminate your access to the Services. Rents4baby reserves the right to
transfer your invoice, account, and any past-due payments to a collection
agency or attorney. If your invoice, account, and any past-due payments is
transferred to a collection agency or attorney, Rents4baby shall be entitled to
recover all costs and fees in collecting your past-due balance, including all
reasonable attorneys’ fees.
Section 7 – Refund and Cancellation Policy
Our refund and cancellation policy (“Cancellation Policy”)
is found on our Website at https://rents4baby.com/cancellation/
and is incorporated herein by reference.
Section 8 – Ownership of Baby Gear, Inspection, and
Damage
All Baby Gear listed on our Website is owned by the
respective Rental Partner. By renting Baby Gear from our Website, you agree
that you are only acquiring a limited right to use the Baby Gear ordered and
that no ownership transfer of any kind shall accrue to you arising out of your
use of our Services or the underlying Baby Gear.
You are required to inspect all Baby Gear upon delivery or
pickup. You agree that you have a duty to inspect all ordered Baby Gear within
eight (8) hours of receipt. If you do not notify us of an issue or damage
within eight (8) hours of receipt that your Baby Gear is damaged or incorrect,
we will assume that the damage or other issue was caused by you, unless you can
prove otherwise.
If there is an issue with your Baby Gear, in addition to
communicating with the Rental Partner, please be sure to document any and all
issues, preferably with photographs and video evidence.
You are solely responsible for all damage caused to the Baby
Gear during your rental, outside of reasonable wear and tear. You are expected
to return the Baby Gear to the Renal Partner in a similar condition that you
received it/them, outside of reasonable wear and tear.
Ordinary wear is excluded from damage charges. For repairable damage, you will be charged reasonable repair costs, up to the item’s replacement value. For lost items or damage that cannot be safely repaired, you will be charged replacement value. Excessive dirt may result in an additional cleaning charge based on the work required; replacement applies only when the item cannot be restored safely. Rents4baby Corporate may review and approve exceptions.
You agree that Rents4baby or our third-party payment
processor shall be permitted to charge your card for the applicable repair, replacement, or additional cleaning costs described above for the Baby Gear you have rented. Prior to being charged, you will be contacted
with the documented issue, basis for the charge, and amount. We will verify
the applicable repair, replacement, or additional cleaning cost with the Rental Partner prior to
charging your card.
If you believe that you have been wrongly charged for damage
you did not cause, you agree that this is a dispute between you and the Rental
Partner, and not Rents4baby. Rents4baby relies on the representations,
statements, and documents submitted by a Rental Partner and has not made its
own independent determination of damage caused. Rents4baby does not mediate
disputes. We recommend taking pictures and/or video of the condition of the
Baby Gear upon drop-off so that if there is a dispute regarding damage, you
have something to back up your claims.
BY USING OUR SERVICES OR ORDERING BABY PRODUCT THROUGH OUR
WEBSITE, YOU EXPLICITLY AGREE THAT IF YOU HAVE A DISPUTE WITH A RENTAL PARTNER,
THIS DISPUTE IS UNIQUE TO THAT PERSON OR ENTITY AND RENTS4BABY IS NOT AND SHALL
NEVER BECOME A PARTY TO YOUR DISPUTE, SHOULD ONE OCCUR. YOU HEREBY RELEASE
RENTS4BABY AND ITS OWNERS, AGENTS, PARENTS, SUBSIDIARIES, AND AFFILIATED
COMPANY FROM ALL DAMAGES, ACTIONS, DEMANDS, LIABILITIES, OR SIMILAR, KNOWN OR
UNKNOWN, ARISING OUT OF OR CONNECTED TO YOUR DISPUTE WITH A RENTAL PARTNER AND
THE SPECIFIC BABY GEAR RENTED THROUGH OUR WEBSITE.
Section 9 – Use and Misuse of Baby Gear
The rented Baby Gear may come with special instructions,
which can either be found on any document(s) provided to you by the Rental
Partner or on the Website of the company that manufactured the specific Baby
Gear you are renting. Customer is solely responsible for reading and following
the instructions as detailed by the company that manufactured the specific Baby
Gear you are renting.
Customer is solely responsible for following the
instructions with respect to installation, use, and maintenance of the Baby
Gear. Customer is solely responsible for all use or misuse of the Baby Gear.
In the event of an injury, damage, or otherwise, Customer
agrees to accept full responsibility for the injury or damage and shall not
hold Rents4baby liable for any claims, actions, losses, damages, or similar
arising from Customer’s use or misuse of the Baby Gear. In no event will
Rents4baby, its owners, employees, or agents be held liable for any damage,
loss, or injury (including death) caused by or arising out of the use of the
Baby Gear, or the failure of the Baby Gear to function as intended.
Customer assumes any and all risks, both known and unknown,
related to use of the Baby Gear, and enters into these Terms with full
knowledge that there is risk using equipment with babies or small children. Use
of Baby Gear is at your own risk and without representations or guaranteed by
Rents4baby.
BY RENTING BABY GEAR ON OUR WEBSITE, YOU HEREBY EXPLICITLY
UNDERSTAND AND AGREE THAT IF YOU OR CHILD ARE INJURED WHILE USING THE BABY
GEAR, THIS DISPUTE SHALL IN NO WAY INVOLVE RENTS4BABY WHO IS A PROVIDER OF THE
MARKETPLACE AND DOES NOT REPRESENT OR WARRANT ANYTHING WITH RESPECT TO THE BABY
GEAR WHICH IS MANUFACTURED BY A THIRD-PARTY, OWNED BY A THIRD-PARTY, AND
MAINTAINED BY A THIRD-PARTY. YOU HEREBY RELEASE RENTS4BABY AND ITS OWNERS,
AGENTS, PARENTS, SUBSIDIARIES, EMPLOYEES, AND AGENTS FROM ALL DAMAGES, ACTIONS,
DEMANDS, LIABILITIES, OR SIMILAR, KNOWN OR UNKNOWN, ARISING OUT OF OR CONNECTED
TO YOUR USE AND OR RENTAL OF BABY GEAR.
Section 10 – Rents4baby Intellectual Property.
The contents of our Website are protected by United States
and international copyright laws. The contents of our Website are owned
exclusively by Rents4baby or licensed to us. You may not, and may not cause or
encourage others to, reproduce, distribute, display, sell, transfer, assign,
license or use for commercial purposes any copyrighted material on our Website
(the “Intellectual Property”) without our prior written consent. All rights not
expressly granted in these Terms are reserved to Rents4baby.
Rents4baby and its name, logos, slogans, or otherwise are
trademarks or service marks (“Marks”) of Rents4baby. All rights in
these Marks are reserved by Rents4baby. You may not use any Rents4baby-provided
Marks or other logos or graphics, without our prior written consent.
We grant you a limited, revocable, non-transferable and
non-exclusive license to access and make personal use of our Website and
Platform. This limited license does not include the right to: (a) republish,
redistribute, transmit, sell, license or download the Website or any and/or all
content except as is necessary to view and/or use our Website; (b) make any use
of the Website or any and/or all content other than uses consistent with the
Services or exploring the Services; (c) modify, reverse engineer or create any
derivative works based upon either the Website or any and/or content; (d)
collect account information for the benefit of yourself or another party; or
(e) use software robots, spiders, crawlers, or similar data gathering and
extraction tools, or take any other action that may impose an unreasonable
burden or load on our infrastructure.
Any unauthorized use by you of the Website automatically
terminates this license without prejudice to any other remedy provided by
applicable law or these Terms.
Section 11 – Your Content
If you send submissions of any kind, with or without a
request from us, including ideas, suggestions, proposals, plans, or other
materials, whether online, by email, or otherwise (“Submissions”), you agree
that we may, at any time, without restriction, edit, copy, publish, distribute,
translate and otherwise use in any medium any Submissions that you forward to
us. This does not include any confidential or personal information that you
send to us (ex – when signing up for our Services).
We are and shall be under no obligation (1) to maintain any
Submissions in confidence; (2) to pay compensation to you for any Submissions;
or (3) to respond to any Submissions. By you submitting Submissions to us, you
hereby transfer and assign any claim to any rights that you may have had in
those Submissions and do so with full acknowledgment of the same.
You agree that your Submissions will not violate any right
of any third-party, including copyright, trademark, privacy, personality or
other personal or proprietary right. We take no responsibility and assume no
liability for any Submissions submitted by you.
Section 12 – Third Party Websites
Our Website may contain links to third-party websites or
services that are not owned or controlled by us. Rents4baby has no control
over, and assumes no responsibility for, the content, privacy policies, or
business practices of any third-party companies or persons. We strongly
encourage you to read the terms and conditions and privacy policies of any
third-party websites or services that you visit.
You understand that Rents4baby may use licensed materials or
content on our Website and that there is no agency relationship between
Rents4baby and any of these third-party persons or entities, all of whom are
separate from Rents4baby.
By using our Website, you expressly waive Rents4baby, our
employees, agents, owners, and principals from all liability arising from your
use of any content, plans, or services provided by third-parties.
YOU AGREE THAT RENTS4BABY WILL NOT, UNDER ANY CIRCUMSTANCES,
BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY CONTENT OF ANY KIND
OR FOR ANY HARM RELATED THERETO, OR FOR ANY DAMAGES OR LOSS CAUSED OR ALLEGED
TO BE CAUSED BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE CONTENT OF
ALL CONTENT PROVIDED BY A THIRD-PARTY.
Section 13 – Community Guidelines
You are prohibited from using our Website or Services:
- for
any unlawful purpose; - to
solicit others to perform or participate in any unlawful acts; - to
violate any international, federal, provincial or state regulations,
rules, laws, or local ordinances; or - for
any obscene or immoral purpose.
We reserve the right to terminate your use of our Website or
Services for violating any of these community guidelines.
Section 14 – Copyright Infringement
If you believe that your copyright has been infringed by
Rents4baby, please immediately send us a notice to info@rents4baby.com with the following
information:
- A
physical or electronic signature of a person authorized to act on behalf
of the owner of an exclusive right that is allegedly infringed. - Identification
of the copyrighted work claimed to have been infringed, or, if multiple
copyrighted works at a single online site are covered by a single
notification, a representative list of such works at that site. - Identification
of the material that is claimed to be infringing or to be the subject of
infringing activity and that is to be removed or access to which is to be
disabled, and information reasonably sufficient to permit the service
provider to locate the material. - Information
reasonably sufficient to permit the service provider to contact the
complaining party, such as an address, telephone number, and, if
available, an electronic mail address at which the complaining party may
be contacted. - A
statement that the complaining party has a good faith belief that use of
the material in the manner complained of is not authorized by the
copyright owner, its agent, or the law. - A
statement that the information in the notification is accurate, and under
penalty of perjury, that the complaining party is authorized to act on
behalf of the owner of an exclusive right that is allegedly infringed.
We respond to notices of copyright infringement immediately
and take any such allegations seriously. The reported content will be taken
down within seventy-two (72) hours of written notice. We do not mediate
disputes. However, if content that is alleged to be infringing, in our opinion,
has no merit, the content will be placed back on our Website.
Rents4baby prohibits any infringement of intellectual
property rights by any user of the Services.
Section 15 – Term & Errors
These Terms will remain active and in full force and effect
so long as they are posted on our Website.
Occasionally there may be information on our Website that
contains typographical errors, inaccuracies or omissions that may relate to
descriptions, pricing, promotions, offers, and availability. We reserve the
right to correct any errors, inaccuracies or omissions, at any time.
Section 16 – Disclaimer
OUR website AND SERVICES are provided ‘as is’ and, to the
extent permitted by applicable law, Rents4baby and its OWNERS, directors,
officers, employees, agents, representatives, licensors, third party providers
and affiliates, exclude all representations or warranties of any kind, express
or implied including, but not limited to, implied warranties of
merchantability, satisfactory quality, and fitness for a particular purpose.
We expressly disclaim any liability for loss or damage
sustained by you as a result of USING our services.
WE DO NOT AND CANNOT GUARANTEE PERFECT AVAILABILITY OF OUR
WEBSITE WHICH MAY BE DOWN FROM TIME TO TIME DO TO BUGS, ERRORS, OR FIXING
ISSUES. WE ALSO DO NOT AND CANNOT GUARANTEE THAT EVERythING ON OUR WEBSITE IS
ACcRUATE OR UP TO DATE. WE ENDEAVOR TO PROVIDE YOU WITH THE MOST UP-TO-DATE
INFORMATION WITH RESPECT TO PRODUCTS, PRICING, OR OTHERWISE, BUT CANNOT
GUARANTEE THAT ALL INFORMATION ON OUR WEBSITE IS ACCURATE.
Section 17 – Limitation of Liability
WE SHALL NOT BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, EVEN IF WE WERE
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL WE BE HELD LIABLE FOR
DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE
CONTROL. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES
AND CAUSES OF ACTION EXCEED THE TOTAL AMOUNT RENTS4BABY RECEIVED IN CONNECTION
WITH YOUR SERVICES.
YOU AGREE THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY, OR
IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, THE USE OF OUR
WEBSITE, OUR SERVICES, OR THESE TERMS MAY BE BROUGHT MORE THAN ONE (1) YEAR
AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU ARE
DISSATISFIED WITH OUR SERVICES, YOU ARE NOT REQUIRED TO CONTINUE TO USE OUR
SERVICES. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
Section 18– Indemnification
You agree to defend, indemnify and hold Rents4baby, its
agents, employees, directors, officers, owners, etc. harmless for any loss,
damages or costs, including reasonable attorneys’ fees, resulting from any
claim, action, or demand arising from (i) your use or misuse of Baby Gear; (ii)
your breach of these Terms; or (iii) breach of applicable law.
Section 19 – General Provisions
Entire Agreement. These Terms contains the entire
agreement between you and Rents4baby except for any Baby Gear-specific
information found on our Website.
Waiver. The failure by Rents4baby to enforce any
provision of these Terms shall not be construed as a waiver or limitation of
our right to subsequently enforce and compel strict compliance with every
provision of this Agreement.
Assignment. You may not assign, pledge, delegate, or
otherwise transfer any of your rights or obligations under this Agreement
without Rents4baby prior written consent.
Relationship. Nothing in these Terms shall create, or
is intended to create an agency, employment, franchise, joint venture, or
partnership relationship between you and Rents4baby.
Applicable Law/Dispute Resolution. This Agreement
shall be governed by the laws of the State of California. Any dispute arising
from this Agreement shall be subject to binding arbitration in Sacramento,
California. The prevailing Party in any dispute shall be entitled to recover
its/his/her reasonable attorney’s fees and costs. The governing rules shall be
the rules, then-implemented, by the American Arbitration Association commercial
division. Rents4baby and you agree that any such final decisions may be
presented to a court of competent jurisdiction for purposes of being confirmed
as a judgment enforceable under the law in which that party is domiciled or
where their headquarters are located. Should either party forego arbitration,
that party shall be barred from recovering their attorneys’ fees or costs.
Class Action Waiver. To the extent permitted by
applicable law, you and Rents4baby agree that any dispute arising out of these
Terms or the Services provided by Rents4baby is personal to you and Rents4baby
and that any disputes, if any, will be resolved solely through individual
arbitration and will not be brought as a class arbitration, class action or any
other type of similar proceeding.
Severability. If any provision of this Agreement
shall be held to be invalid or unenforceable for any reason, the remaining
provisions shall continue to be valid and enforceable. If an arbitrator or
panel of arbitrators finds that any provision of this Agreement is invalid or
unenforceable, but that by limiting such provision it would become valid and
enforceable, then such provision shall be deemed to be written, construed, and
enforced as so limited.
Updates. We recommend that you check the Terms
periodically for updates.
Section 20 – Questions
If you have any questions or comments regarding these Terms,
please feel free to contact us by email at info@rents4baby.com.
When does the rush delivery fee apply?
A $45 rush delivery fee applies when delivery starts less than 24 hours away, based on the delivery destination’s local time. The fee is charged once per order, regardless of how many items you rent.
Self-pickup is exempt. Delivery starting exactly 24 hours away or later does not incur the rush fee. Any separate after-hours delivery fee still applies.
